On this page you will be able to read the most commonly asked questions that travellers have asked us when they are preparing to travel to Africa for a holiday. How to Book, how to pay, how secure are our facilities, what to bring... It's all here. If your question is not answered here, please e-mail your query to us and we will assist you.
In our efforts to ensure that you 'Travel with Confidence', we have compiled a list of the most Frequently Asked Questions, putting your mind at ease while you prepare for a well earned journey through Africa.
Upon selecting a dream destination, please email us your reservation request. Our Travel Consultant will immediately verify availability and respond to your request, by attaching a booking form and credit card authorisation form.
Upon confirmation of your requested dates and finalisation of your itinerary you will be requested to make payment, a final itinerary will then be sent to you. Payment can be made via our secure on-line facility, bank transfer or credit card.
Secure On-line Payment
We use Paygate to handle your credit card transaction, which is the safest and most secure way of paying, ensuring complete peace of mind.
Please obtain our banking details from your Travel Consultant. Clearly indicate on the deposit slip your tour reference number and then fax the deposit slip to +27 21 424 1036. Please ensure that your contact details are on the fax.
We accept Visa, MasterCard. Click on the link sent to you by your consultant to transact.
Please clearly indicate your name on the deposit documentation. Our S.W.I.F.T Address SBZA ZA JJ. For more detailed information, visit our Payment Methods
You should check with the embassy or consulate of the country(s) you are visiting for the current information on visa requirements.
Basic visa information and contact details are available on Visa Information
Northern parts of South Africa and most countries in Africa are Malaria areas. Malaria is a potentially fatal disease. Please ensure that you have consulted your doctor as to what prophylactics you should take for that particular country being that there are many different strains of Malaria.
Further information is available on this site. Read More about Malaria Prevention
It is always advisable to take out medical insurance prior to any international travel.
Enquire with your Travel Consultant as Siyabona Africa offers excellent emergency medical evacuation insurance.
Also, please find more information about how to apply for Travel Insurance.