Siyabona Africa Payment Partners
At Siyabona Africa, we've teamed up with selected online payment Bank partners to give you payment choices, enabling us to process credit card payments from more than 135 countries effortlessly.
We understand the importance of safety and security when making online payments which is why we have partnered with PayGate, the world's largest payment provider.
In addition to Visa and Mastercard, we gladly accept EFT (Electronic Funds Transfer) payments, a cost-effective alternative that not only provides you with a discount but also incurs lower transaction fees compared to credit card payments.
Credit Card Payments
Siyabona Africa is proud to offer our clients the seamless convenience of a secure Online Credit Card Payment Platform that is safe and easy to use. We use 3D-Secure - a payment system created by MasterCard and Visa - which safeguards your personal information and banking details.
3D-Secure gives you an extra level of protection against unauthorised card use when making online purchases. Siyabona Africa does not access nor store your credit card details; payments are processed by the credit card acquirer and issuing bank in a secure environment.
How to make an Online Credit Card Payment
- Click on the personalised link created for you - it will take you take you through to our easy, step-by-step secure online platform where your quote number and amount due will already be pre-filled.
- Enter your credit card details.
- After submitting - your financial institution will authenticate the transaction.
- You will receive a one time password (OTP) on your mobile/email.
- Once you have entered your one time password (OTP), simply follow the steps as you normally would to complete the transaction.
- Your bank will verify your request and the transaction will be completed upon successful validation.
3D-Secure Protects Your Identity
Visa/Mastercard sends your credit card information via a highly encrypted transmission, to be stored on a secure server, behind a powerful firewall. 3D-Secure verifies your identity before accepting your payment. All encryption is compliant with international standards and the payment gateway which we use to process your card details is completely secure and verified by Thawte.
Foreign Bank Transfer
If you have been quoted in ZAR but would like to make payment in USD, EUR or GBP please let us know and we will convert your invoice to reflect the correct foreign currency amount and the respective foreign banking details.
Wise Transfer
Wise Payment Limited gives you the option to do local bank transfers, these payments take 1-2 days to clear or Global-Swift Transfers, which take 4-5 days to clear and are cost-effective, quick, and easy.
Your consultant will send you a personalised Payment link that will take you through to an easy, step-by-step secure online platform where you can choose how you would like to pay and follow the easy instructions.
Please send proof of payment to your Siyabona travel consultant and accounts [at] siyabona.com
Transaction Currency
Payment may be made via Bank Transfer in any of our business accounts as per your invoice. We currently offer you the convenience to pay into one of our currency accounts - ZAR (South African Rand), EUR (Euro), USD (US Dollar) and GBP (British Pound).
Terms and Conditions
Please see our comprehensive Siyabona Africa (Pty) Ltd Terms and Conditions
Cancellation and Refund Policy
Please see 7. Cancellationa and Refunds of our Siyabona Africa (Pty) Ltd Terms and Conditions
Governing Laws and Jurisdiction
Please see 19. Applicable Law and 20. Jurisdiction of our Siyabona Africa (Pty) Ltd Terms and Conditions
About Us
Read more About Siyabona Africa and learn why you can Travel With Confidence when you book with us.
Privacy Policy
Please read our Privacy Policy to ensure that your information is safe at all times.
Contact Us
Our Siyabona Africa head office is based in Cape Town at:
10 Dean Street, Cape Town City Centre, 8001, South Africa
Tel: +27 21 424 1037
Fax: +27 21 424 1036
Contact by Mail accounts [at] siyabona.com
Business Hours Mon - Fri. 08:00 - 17:00
Saturday. 08:00 - 12:00
