The PositionOur clients make their holiday choices over the internet from a wide range of travel related websites produced and managed by ourselves. Once they have chosen a holiday, they check availability and book their holiday via the internet. Your task will be to handle their reservations, liaise with service providers, close the deal, provide accurate costs, get the clients deposit and finalise all their travel arrangements.
All this will be done in an efficient manner so as to convey a high degree of professionalism as well as a trouble free “booking experience” for the client.
You may also deal with independent travellers who do not wish to use package holidays. You will help clients plan their journey by using travel timetables and then book their air transfers, interim hotel accommodation and car rental.
You may also find yourself servicing the business travel segment of the market, which requires good logistics planning and strategy skills for dealing with the extra demands of corporate customers. |